Privacy Statement AudiencePlayer

AudiencePlayer (''we"), based in the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

AudiencePlayer considers careful processing of personal data of the utmost importance. Personal data is carefully processed and secured. When processing, we adhere to the requirements of the General Data Protection Regulation (the "GDPR"). This Privacy Statement explains how we collect and use your data, in accordance with the GDPR.

In this Privacy Statement we explain which personal data we collect and use, and for what purpose we do that. We recommend that you carefully read this Privacy Statement. This Privacy Statement relates to our website, and related websites and Services.

This Privacy Statement was last modified on: 10-12-2019

Use of Personal Data

If you use websites and related Services offered by AudiencePlayer, you can share personal information with us. We collect and use personal data that you or your company directly share with us. We will not use the personal data for purposes other than those described in this statement, unless you have given your prior consent.

Types of Data Collected

When you use our Services, we can collect the following data:

  • First and last name
  • Address data
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type
  • Bank account number

Grounds for processing

We generally process your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and / or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • AudiencePlayer analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
  • AudiencePlayer also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

We collect your personal data based on the legitimate interests or your consent, which you can withdraw at any time.

Storage of personal data

We keep your personal data for as long as necessary to realize the purposes of this Privacy Statement. In general, we store the personal data of our website visitors for 36 months.

Your rights

You have the right to inspect the information that we process. If you wish, you can contact us directly. We ensure that we provide you with a copy of the data that we process about you. We may need to verify your identity to meet your request. If you believe that the information that we process about you is incorrect, you can contact us to update your information. You also have the right to object to the data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond in time, in accordance with the AVG. If you are not satisfied with the answer you receive, you can submit your complaint to the relevant supervisor.

Share with others

We will not share your information with others without your permission, unless this is necessary in the context of the implementation of the agreement that you, or your organization, has entered into with us, or unless this is a legal obligation.

Tranfer of personal data

To realize the purposes described in this Privacy Statement, we may transfer your data outside the EEA. If this is the case, we will take the appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we ensure that such a US party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission that offers an adequate level of protection with regard to Personal Data.


Data that you provide may be stored for statistical analysis, including through Google Analytics and Piwik. These statistics are used to optimize the Services. This way we can see how our visitors use the website and improve the website based on it.


We want to be able to offer you relevant and personal information in a user-friendly way. For this we use different types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. Think of the possibility of responding, the operation of spam filters, video playback and caching to make the website faster. We also use analytical cookies that do not infringe on your privacy.

In general, cookies are stored for the duration of the (browser) session. In addition, your IP address can be stored in the log files of our web server if you use our Services. This is necessary to properly manage and secure our Services. We do not use your IP address to track or register your online behavior. We are usually unable to link your IP address to your name, address or other identifying information, unless you provide us with such information and continue to use the same IP address.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.


We ensure that your personal data is protected against loss or unlawful processing. We have taken the following technical and organizational measures:

  • Logical access control, use of passwords and possibly a second factor;
  • Encryption of data;
  • Pseudonymizing data;
  • The use of Virtual Private Servers (VPN) accessible with the SSH key;
  • SSL transfers only;
  • Purpose-bound access restrictions;
  • Check of recognized authorizations.

Third Party Websites and Services

Our Services include activities related to the delivery of software with which our customers can build their own video platform. Our customers determine what type of data they collect on or via their website. We only process such data on behalf of our customers. If you have questions about information that our customers collect on or via their video platform, you can contact the organization that set up the video platform. Our customers determine which other services or plug-ins they use. This Privacy Statement does not apply to such other services or plug-ins, nor to third-party websites visited via links. We cannot guarantee that these third parties will treat your personal data safely and reliably. We advise you to read the privacy statements of these parties.