Paul Edwards

Site speed and user experience have a direct impact on subscriber churn....

Customer feedback is one of the most reliable ways to understand why...

Tiered pricing can help you reach more viewers and keep them subscribed for...

Retention rate shows how many subscribers stay with your platform month...

Choosing between building your own training platform and using an LMS is a...

Measuring ROI from online training is about more than proving that people...

When everyone receives the same training, most people get too much of what...

Onboarding sets the tone for how new employees experience your company. When...